Mission – Vision
Mission
“As the Department of Information Technologies, we are committed to providing reliable, innovative and effective information technology services that support our institution’s strategies. Adopting technology standards and guided by a commitment to continuous improvement, we deliver solutions to the information technology needs of our staff and students. With a strong team spirit, we help our institution achieve its goals through information technology.”
Vision
“As the Department of Information Technologies, we aim to lead in technology, continuously deliver technology solutions and enable digital transformation across the organization. Placing student satisfaction at the centre of our work, we strive to build a sustainable technology infrastructure for our institution by developing innovative projects and strategies. Through teamwork, we are committed to realizing our institution’s vision in health and education informatics.”
Core Responsibilities
- Planning, establishing and operating the central IT infrastructure of all units within the University, resolving related issues and providing user support.
- Operating the data centres 24/7 with 99.99% availability.
- Ensuring the continuity of the University’s communication lines.
- Ensuring the security of infrastructure, software, databases, communication lines and services.
- Identifying and analysing software needs, and procuring software or developing it in-house at the University.
- Managing the University’s official website and all official websites affiliated with the University.
- Carrying out service, change, problem, capacity and performance management for all enterprise applications used within the University.
- Providing the IT support services required by academic and administrative staff.
- Planning and managing all smart infrastructure within the University.
- Supporting digital transformation initiatives in academic and administrative processes.